TOPS Software introduces a whole new way to manage communications in your TOPS Professional system: TOPS iMail. TOPS iMail is a green enhancement designed to streamline communications, maximize profits, conserve resources, lessen labor expenses and better serve homeowners.
TOPS iMail is...
TOPS iMail delivers communications according to owner preferences
TOPS iMail takes your messaging online to conserve resources
TOPS iMail gets your message to the owner in a matter of seconds
TOPS iMail is fully integrated into all TOPS generated communications
TOPS iMail keeps track of all communications for billing and tracking
How to get started?
TOPS iMail is offered in four tiers of service: Basic, Silver, Gold, and Platinum (based on the volume of email you anticipate using monthly). If you're using the new TOPS Professional 4.0, you can activate TOPS iMail from the new Communications menu. Once you activate your TOPS iMail account, you immediately have access to TOPS’ world-class email servers. These are dedicated email servers designed to quickly and securely get your communications to homeowners.
TOPS iMail Security Features
- Managed Security
- Dedicated servers
- One-way Email
- Enterprise Class equipment
- 24x7 Monitoring
What else do you need to know?
Once you activate TOPS iMail you have the ability to add expanded email contact information for all of your homeowners and vendors. In addition you will be able to identify which homeowners and vendors have opted in for email communications. You can further personalize this with the homeowner's and vendor’s preferences. Through preferences, you can even further specify what types of communications they would receive via mail (such as collection letters, violation letters, and statements) and what they will receive electronically.*
When initiating communications, TOPS iMail will intelligently send notices, collection letters, violation letters, and general communications to owners based on their preferences. In the process of sending messages, you can designate which communications are billable to the community. This makes recouping administrative expenses easy. Every outbound communication in TOPS iMail is also stored in the new communication roster, which can be sorted, configured, and exported on a per user basis. This added feature makes getting custom views and reports easy.
* Community covenants may dictate that certain communications must be delivered in hard copy form, and TOPS iMail addresses that by allowing you to identify which communications can be emailed and which ones cannot.
For more information on TOPS iMail or to see it in action, please contact TOPS Sales: Sales@topssoft.com or 800-760-9966.