About
New Customers

New customers are given 90 days of one-on-one training to help you get up and going strong with TOPS. This training series is customized to your needs, and will focus primarily on the aspects of the program that align with your organization's needs.

New Employees

Bringing on a new employee? Each month, TOPS training provides a series of courses intended to get users new to TOPS up and running. Pick and choose the courses that are specific to that employee's job, or get a more well-rounded education in TOPS by completing all of the courses listed here.

Continuing Education

Did you know that the typical TOPS customer only utilizes 25% of the features available in the program? Our continuing education courses will teach you how to maximize your usage of the program by incorporating new features and utilizing the full range of functionality in the features you currently use. 

TOPS Training: Course Listing
   TOPS Fundamentals
   New Community Setup Part 1
   New Community Setup Part 2
   New Community Setup - Transitioning Data
   Users & Passwords
   Maintaining Properties & Owners
   Unlimited Flex Data
   Accounting Track
   The Language of Accounting
   Basic Accounting Transactions
   Accounts Receivable
   Accounts Receivable Setup
   Processing AR Transactions
   AR Bills & Coupons
   AR Reporting
   Processing Collections
   Adjusting AR Owner Balances
   Accounts Payable
   Accounts Payable Basics
   AP Invoice Imaging
   General Ledger
   General Ledger Basics
   The Budget Cycle
   Tracking and Funding Reserves
   Reconciling the GL sub-ledgers
   Maintain Layouts to Customize Financial Reports
   Cost Centers: Basic Usage
   Cost Centers: Master Association Setup
   Check Reconciliation
   Being Prepared for Year End
   Management Track
   Form Letter Basics
   Advanced Form Letters
   Tracking & Reporting Communications
   Managing Renters in your TOPS Community
   Work 'Less' Work Orders
   CC&R Part 1: Setup & Form Letters
   CC&R Part 2: Managing Violations
   CC&R Part 3: Batch Processing
   TOPS Go! for Android
   TOPS Go! for iOS
   Automation Track
   Processing AR Lockbox Receipts
   Processing AR Direct Debit (ACH) Receipts
   Saving Time with Global AP
   Working with Global Reports
   The Job Streaming Process
   Calendar Organizer: Events & Phone Messages
   TOPS iMail Setup and Usage